What is Digital Diligence

The ability to innovate, adapt and be efficient is dependent on a company's digital maturity

  • Every company in 2021 has the opportunity to leverage technology to reduce cost and open revenue streams, the challenge is how?
  • Digital technology has proven to increase customer satisfaction whilst reducing cost, but are businesses digitally mature enough to handle it?
  • Through digital diligence, learn how to unlock value, drive growth, increase efficiency and return on capital deployed.

What can Digital Diligence deliver

Digital Diligence
Digital Diligence in Practice
Intelligence Scan Application
Intelligence Scan Application
Acquisition Screening

An outside-in perspective assessment across the key areas of:

  • Reputational analysis
  • Social media sentiment analysis
  • Digital presence analysis
  • Company report analysis

Intelligence scan is a digital review with no access to the target company's people or documents. But equips the buyer with a deeper understanding of a company’s personnel strength and its readiness to perform.

Digital Diligence Application
Digital Diligence Application
Pre Acquisition - Post-Deal

The FTI Digital Diligence application, rates companies based on 4 key pillars, Innovation, Digital Reputation, Technology and Business Processes.

This data is collected from the asset during the digital diligence process through a mixture of workshops, reports, research and interviews and then fed into our rating system.

This collected information is then benchmarked against the industry and some of its leaders giving significance to the analysis. Allowing you not only to understand your acquisitions strengths and weaknesses, but to understand if the market can sustain your growth strategy.

Route to Value Application
Route to Value Application
Post Deal - Pre Exit

Through data collected from workshops, interviews and architectural diagrams; this application visualises:

  • Business architecture
  • Business process
  • Transitional change recommendations
  • Prioritised pilot programs ranked on ROI

e.g. A recently acquired B2C retailer has struggled to change to online fulfilment, through the Route to Value Application it is discovered that the operational and customer systems are siloed, causing resistance to this change. Both technology and business changes are recommended that tactically introduce online fulfilment quickly but help the company adapt over time to a long term strategic solution.

Investment Value Chain
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FIND
On-going
Intelligence Scan Application
arrow
BUY
3-6 months
Digital Diligence Application
arrow
ENHANCE
3-5+ years
Digital Diligence Application /
Route to Value Application
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EXIT
3-6 months
Route to Value Application
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Digital Diligence is an important part of the value chain in both the Buy and Enhance stages of the process.

During acquisition Digital Diligence can play a major part of de-risking the process. Gaining valuable insight into a company's prospects before or during the buying process.

Once owned digital diligence can be used as a way of enhancing existing companies for growth, or in preparation for sale.

The Enterprise Digital Eco-System

The journey to realising the full ROI from implementing Digital systems, will only be achieved with an analytics platform that combines the data from across your organisation, to create insight and drive data driven decisions. Setting your asset up for success in this manner can unlock potential and even help drive it to becoming a market leader.

Sensory Data Systems

Sensory Data Systems:

Stock take Management systems, Point of sales systems.

Operational Systems

Operational Systems:

Inventory and maintenance management.

Finance/HR Systems

Finance/HR Systems:

General ledger, charter of accounts.

Shadow IT

Shadow IT:

Operational process run outside of IT governance.

Regulatory Governance Systems

Regulatory Governance Systems:

Legal document store, regulatory information data store.

Customer Management Systems

Customer Management Systems:

Marketing and Campaign management, Customer complaint etc.

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Centralised Integrated Analytics Platform
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Product Development

Product Development:

RnD cycle management, investment tracking, opportunity monitoring

Marketing Effectiveness

Marketing Effectiveness:

Campaign and influencers monitoring, real time customer satisfaction, social media sentiment.

Operational Effectiveness

Operational Effectiveness:

Pipeline management, operational efficiency monitoring.

OUTPUTS

Intelligence Scan Application Digital Diligence Application Route to Value Application